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Privacy Policy
At Rocky Casino, we value your trust and respect your right to privacy. This policy outlines how we collect, store, use, and protect your personal information.
Information Collection
We may collect the following types of information:
- Account registration: When you create an account with us, we ask for basic information such as name, email address, password, and date of birth.
- Gameplay data: We record gameplay activity to improve our services and provide a better experience. This includes game results, betting patterns, and user preferences.
- Financial data: For depositing and withdrawing funds, you will need to share financial information with us or your payment provider.
Purpose of Processing
We process personal data for the following purposes:
- Providing Services: We use collected information to provide services such as online gaming, customer support, and account management.
- Improving Our Services: Analyzing gameplay and user behavior enables us to improve our offerings and create a more engaging experience.
- Communications: We may contact you via email or live chat for promotional purposes, updates about your account, or general information.
Data Sharing
We share personal data with third-party providers in the following situations:
- Payment processors: To facilitate financial transactions between users and payment providers.
- Service providers: Partners that help us maintain our services, such as hosting companies or IT suppliers.
- Regulatory authorities: We may be required to disclose information to comply with anti-money laundering (AML) regulations.
Data Security
We have implemented technical and organizational measures to protect your personal data from unauthorized access:
- Data encryption
- Secure servers and storage facilities
- Firewalls and intrusion detection systems
Your Rights
You can exercise the following rights regarding your personal information:
- Access: We provide you with the right to request, update or delete your account.
- Withdrawal of Consent: You may withdraw consent at any time for further data processing related to marketing communications.
Changes and Updates
This policy is subject to change without prior notice. When changes are made, we will notify users through our website or via email communication if necessary.